tebaje Privacy Policy

tebaje is a trusted online betting and casino platform in Bangladesh. We place the highest importance on our users' privacy. This privacy policy explains what information we collect when you visit our website (tebaje.cam) or use our services, why we collect it, how we use it, and how we keep it secure. Please read this policy carefully, as it provides important information about your legal rights and responsibilities.

1. Information We Collect

We may collect various types of information during registration and use of tebaje services. This information is collected in two main ways: what you provide directly, and information collected automatically from your usage patterns.

1.1 Information You Provide Directly

• Full name and date of birth (for age verification — you must be 21 years of age or older)
• Email address and mobile number
• Preferred username and password
• Information related to payment methods including bKash, Nagad, Rocket, and Upay
• Documents required for identity verification (such as a national ID card or passport)
• Messages and complaints sent through live chat or email

1.2 Automatically Collected Information

• IP address and device type
• Browser type and operating system
• The time, pages, and click patterns of your visits to our website
• Session information collected through cookies and similar tracking technologies
• Transaction history and records of betting activity

2. How We Use Your Information

We use the information we collect for the following purposes:

• Account management: To create, verify, and maintain your tebaje account.
• Payment processing: To securely complete deposit, withdrawal, and bonus transactions.
• Age and identity verification: To ensure that only users aged 21 or older are using the service.
• Customer support: To help resolve your questions and issues.
• Security assurance: To prevent fraud, money laundering, and other illegal activities.
• Service improvement: To further improve our platform and gaming experience.
• Promotional communications: To send you bonuses, offers, and news with your consent.
• Responsible gaming: To monitor gaming behaviour and provide support when needed.

3. Data Storage and Security

tebaje uses the latest SSL encryption technology to protect your personal information. Our servers operate in a secure environment and only authorised staff can access the necessary information.

3.1 Retention Period

Your personal information will be retained for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations, resolve disputes, and enforce our agreements.

3.2 Security Measures

• All data transfers secured with 256-bit SSL encryption
• Credential protection through password hashing and salting technology
• Regular security audits and vulnerability testing
• Two-Factor Authentication support
• Automatic detection and alerting system for suspicious activity

4. Sharing Information with Third Parties

tebaje does not sell, rent, or transfer your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment providers: Payment platforms such as bKash, Nagad, Rocket, and Upay receive the information needed to complete transactions.
• Service partners: Technical support providers, game software suppliers, and other essential service providers may receive the information needed to carry out their functions.
• Legal obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud prevention: Information may be shared with relevant authorities to assist in investigating fraud or cybercrime.

Any third-party partner is contractually bound to maintain our privacy standards and may only use information for the specified purpose.

5. Cookies and Tracking Technology

The tebaje website uses cookies and similar technologies that improve your browsing experience, remember your preferences, and monitor website performance.

5.1 Types of Cookies

• Essential cookies: Ensure the core functionality of the website — maintaining login sessions and keeping security features active.
• Preference cookies: Remember language settings, theme preferences, and similar choices to make your visits more convenient.
• Analytics cookies: Collect information about website usage (in anonymous form) for service improvement.

You can control cookies by changing your browser settings, though this may limit the functionality of some services.

6. Your Rights

You have the following rights regarding your personal information:

• Right of access: The right to know what information we hold about you and to receive a copy.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your personal information in certain circumstances.
• Right to restrict processing: The right to request that the use of your information be limited for specific reasons.
• Right to withdraw consent: The right to withdraw consent for marketing communications at any time.
• Right to lodge a complaint: The right to raise any data protection concerns directly with us.

To exercise any of the rights listed above, please contact our support team via live chat or email.

7. Child Protection

tebaje services are strictly for users aged 21 or older. We do not knowingly collect personal information from minors. If a user is identified as being under 21, their account will be closed immediately and the associated information will be securely deleted. We treat age verification as our highest priority.

8. External Links and Third-Party Websites

If our website contains links to any external websites (where applicable), tebaje is not responsible for the privacy policies or data protection practices of those websites. You are advised to review the privacy policy of any third-party website before visiting it.

9. Changes to This Policy

tebaje may update this privacy policy from time to time. For any significant changes, we will publish the update date on this page and, where necessary, notify users by email. Continuing to use the platform after any changes will be considered acceptance of the updated policy. We therefore advise reviewing this page regularly.

10. Applicable Law and Jurisdiction

This privacy policy is governed by applicable laws and regulations. Any dispute relating to this policy will first be addressed through negotiation. If a resolution cannot be reached through negotiation, the relevant legal process will be followed.