tebaje Terms and Conditions

1 Introduction and Definitions

These terms and conditions ("Terms") form a legal agreement between tebaje ("Platform", "we", "us") and any registered user ("you", "user", "member"). tebaje is an online betting and casino platform for users in Bangladesh, committed to providing a safe, fair, and entertaining gaming experience.

1.1 Key Definitions

• Platform: The tebaje website and all related services.
• Account: A user's registered profile through which platform services are accessed.
• Bet/Wager: A specific amount of money placed to participate in a game or event.
• Bonus: An incentive amount provided by tebaje, available under specific conditions.
• Wagering Requirement: The multiplier indicating how many times a bonus must be wagered before it can be withdrawn.
• Wallet: The balance held within an account, containing deposits, bonuses, and winnings.

Before using these terms, you should also read our Privacy Policy and Responsible Gaming page, as they form an integral part of these terms.

2 Account Registration

To register an account on tebaje, you must provide accurate and complete information. Providing false information is a violation of the terms and may result in account termination.

2.1 Registration Requirements

• Each individual may create only one account. Having multiple accounts under the same person is strictly prohibited.
• You must provide your correct name, email address, and mobile number.
• The information provided at the time of account registration will be used to verify your identity.
• Opening an account in the name of or on behalf of a third party is not permitted.

2.2 Identity Verification (KYC)

tebaje may at any time request a government-issued identity document (national ID or passport) and proof of address to verify your identity. tebaje reserves the right to hold withdrawals until the KYC process is completed.

3 Age Limit and Eligibility

To use the tebaje platform, you must meet the following eligibility requirements:

• You must be at least 21 years of age. Minors are completely prohibited from creating an account or using the platform.
• You must be a legal resident of Bangladesh.
• You must use this platform of your own free will and independently.
• You must have the legal capacity to enter into a contract.

tebaje reserves the right to immediately close the accounts of suspected underage users and cancel any transactions. All funds deposited by confirmed minors will be returned, but any winnings earned will be voided.

4 Account Management and Security

Maintaining the security of your account is your own responsibility. tebaje will never ask for your login details by phone or email.

4.1 Account Security Guidelines

• Use a strong password and change it regularly.
• Do not share your login details with anyone.
• If you notice any unauthorized activity on your account, contact us immediately.
• Avoid logging in from public devices or networks.

4.2 Updating Account Information

If any of your registered details change (such as mobile number or email address), you must inform our support team immediately. tebaje is not responsible for any issues arising from outdated information.

5 Financial Transactions — Deposits and Withdrawals

tebaje ensures safe and fast transactions through Bangladesh's popular mobile banking methods.

5.1 Deposit Rules

• Minimum deposit amount: ৳100 (applicable for all methods).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposited funds are generally credited to the account instantly.
• Once a deposit transaction is completed, it cannot be cancelled.
• Deposits from a mobile banking account registered in a third party's name are not accepted.

5.2 Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawals will only be sent to the same payment method used at the time of deposit.
• Standard withdrawal processing time: 5–30 minutes.
• Large withdrawals may be held until KYC verification is complete.
• tebaje reserves the right to carry out additional verification for unusual or suspicious transactions.

5.3 Anti-Money Laundering

tebaje complies with anti-money laundering policies. We reserve the right to report any suspicious transactions to the relevant authorities and may immediately close such accounts.

6 Bonuses and Promotional Offers

tebaje offers various types of bonuses and promotional offers. Each bonus has specific terms and conditions that must be followed.

6.1 Welcome Bonus

• 120% bonus on the first deposit, up to a maximum of ৳10,000.
• Example 1: Deposit ৳1,000 and receive a ৳1,200 bonus, giving a total balance of ৳2,200.
• Example 2: Deposit ৳18,000 or more and receive the maximum ৳10,000 bonus, giving a total balance of ৳28,000.
• A 20x wagering requirement must be met before the bonus can be withdrawn.
• Each user can receive the welcome bonus only once.

6.2 General Bonus Terms

• The relevant terms and conditions must be read carefully before claiming a bonus.
• Claiming bonuses through multiple accounts is prohibited.
• tebaje reserves the right to modify, suspend, or cancel any bonus offer.
• tebaje reserves the right to cancel any incorrect bonus issued due to a technical error.
• If evidence of bonus abuse or fraud is found, the account may be terminated.

7 Gaming Policy and Fair Play

tebaje is committed to providing a fair and transparent gaming environment. All our games operate with SSL encryption and verified random number generators (RNG).

7.1 Game Rules

• Each game has its own rules, which are described in detail within the game.
• If a round is cancelled due to a technical error, the wagered amount will be refunded.
• In the event of a dispute over the outcome of any game, tebaje's game log will be considered the final evidence.
• tebaje is not responsible for any loss caused by internet disconnection.

7.2 VIP Program

tebaje offers three VIP tiers — Bronze, Silver, and Gold. By playing regularly, you can advance to higher tiers and earn weekly cashback benefits: up to 0.5% at Bronze, up to 1.0% at Silver, and up to 1.5% weekly cashback at Gold.

8 Prohibited Activities

Any of the activities listed below are completely prohibited on the tebaje platform. Involvement in such activities may result in permanent account termination and forfeiture of all balances.

• Creating or managing multiple accounts.
• Abusing the bonus system or attempting to find loopholes.
• Using software, bots, or automation tools in any game.
• Attempting to interfere with the platform's security systems.
• Using the platform for money laundering or any other illegal purpose.
• Harassing or behaving rudely toward other users.
• Providing false or misleading information.
• Gambling using funds belonging to a third party.

9 Limitation of Liability

tebaje is not liable for the following:

• Any loss caused by internet disconnection or network issues.
• Any problems caused by faults in your device or software.
• Delays or errors related to third-party services (payment gateways, mobile banking).
• Service disruptions due to natural disasters or other unforeseen circumstances.
• Any loss resulting from your login details falling into someone else's hands.

Gambling carries financial risk. Never bet with money you cannot afford to lose. tebaje does not guarantee any winnings.

10 Account Suspension and Closure

10.1 Closure by tebaje

tebaje may temporarily or permanently close your account in the following situations:

• Violation of any clause of the terms and conditions.
• If evidence of fraudulent or deceptive activity is found.
• If you do not cooperate with the KYC verification process.
• If evidence of being underage is found.
• Upon instruction from legal authorities.

10.2 Closing Your Account Yourself

You can request to close your account at any time via our 24/7 live chat or email. For more information on voluntary self-exclusion, please visit our Responsible Gaming page.

11 Privacy & Data Protection

tebaje places the highest importance on protecting your personal information. We keep all your data secure using modern SSL encryption technology.

• We do not sell your personal information to third parties.
• Necessary information is retained for service improvement and to meet legal obligations.
• To read our full privacy policy, visit the Privacy Policy page.

12 Right to Modify Terms

tebaje reserves the right to change, amend, or update these terms at any time. For significant changes, we will notify you via email or a platform notification.

Continuing to use the platform after any changes will be considered as your acceptance of the revised terms. If you do not agree to the new terms, you may request to close your account through our live chat.

The date of the most recent update to these terms will always be shown at the top of the page. Contact us for any queries regarding previous versions of the terms.

13 Contact & Dispute Resolution

For any questions, complaints, or disputes related to these terms, please contact our support team. We take all complaints seriously and aim to provide a resolution as quickly as possible.

• 24/7 Live Chat: Contact us directly from any page on the site.
• Email: [email protected]
• Support language: Bengali.
• Hours of operation: Around the clock (Bangladesh Standard Time, UTC+6).

For any dispute, our internal dispute resolution process must be followed first. We are committed to resolving all complaints in a fair and impartial manner. For more information, see our FAQ page.